Much of creating organizational change involves finding ways to successfully get individuals to remember and recall new information at the right time to change an existing habit. Often, these new ideas and concepts are complex, and until humanity invents Matrix-style knowledge uploading, we’re limited to what we can convey in low-bandwidth and faulty human communication. There are, however, a few tricks in how to structure and present information that I have found helpful to improve success rates here.
One of the values of a good manager is effective communication — getting people the right information at the right time. This requires gathering, sifting, and routing the deluge of information available from meetings, emails, research, slack, etc.. It’s is hard to do well, and impossible to perfect. We can, though, use tools to improve our abilities beyond what our brains are naturally capable of though.